Item: Planview Enterprise One
Rating: 8
Author: Marco De Angelis

Use Cases and Deployment Scope

Planview is used by the IT department for project portfolio management, project management, and timesheets. By planning each project and the required resources needed, we can optimize the execution and identify risks in advance. The project managers have an easy and complete tool to track project status and support organization decisions.

Pros and Cons

All the aspects of project management are covered (plan, baseline, resource, risk, issue, change, and financial planning)
Resource management is effective; various allocation type offers flexibility (allocation, authorization, reserver)
Project planning is easy. Different perspective are available
Outcome management allows for creating products and services roadmap

There are many tiles and reports but they could be more flexible (more filters in standard tiles and a better reporting system)
Could be useful a better integration between planning and ticket system

Return on Investment

It improves project portfolio control, resource optimization and project planning.
Help PM and team members to schedule their activities and increase internal culture.

Alternatives Considered

Microsoft Project Server and Planisware

Compared with other systems, Planview is much easier to use. It has the right balance between functionalities and configuration. It offers a good value against the cost. It offers also a cloud service that help companies to start with the right effort.

Planview Professional Services

The initial configuration was made by a Planview consultant after an agreement about the scope. Like other similar projects, after the initial configuration, we requested changes that were managed by a local consultant. After a period of system usage, we managed to change some configuration but we always require external support to use new processes.

Integrated Platform Benefits

Unfortunately, we don't use the enterprise architecture (formerly Troux) even if we are investigating this area. In my opinion, the combination of PPM and enterprise architecture allow companies to have a better understanding of the infrastructure and the planning of strategic goals. From a system perspective, there are savings to have it all in one system.

Cross-functional Collaboration

In our configuration, all IT people have free access to project and resource information, having a better understanding of what is the work planned, when is planned and the resource engaged. This is a way to improve collaboration and transparency. We are planning to share this information with other departments.

Future Planned Uses

Enterprise architecture
Outcome management
Agile with Projectplace integration

Likelihood to Recommend

Strong on project management. It is easy to start planning activities, resources, and report timesheets. The system has many features regarding planning and a good progress engine.

Its weakness is customization. It is not possible to customize the system with additional code. It is not possible to create triggers and jobs to automatize recurring actions.

Other Software Used

Microsoft Power BI, SAP ERP

Support Rating

Any issue is addressed correctly within the right amount of time. Sometimes it takes a while to be aligned on the request and to have a solution, but it doesn't happen frequently. There is a ticketing system where I can track all my requests that could be improved a little bit.

Planview Enterprise One Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Quick Initial Response	Need to explain problems multiple times

Bug Resolution

Yes - Bugs were always solved even if, sometimes, I have to wait for a system update.

Planview is a reliable, complete, and easy to use PPM

Modules Used

Overall Satisfaction with Planview Enterprise One (formerly Planview Enterprise and Troux)