Thoughts about Playvox
April 13, 2021

Thoughts about Playvox

Adeel Pirzada | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Playvox

It help[s] our QA team to evaluate agents. It also helps to extract the reports on quizzes which are being [completed] or not.
  • The structure is good.
  • Easy to do [an] evaluation.
  • Helps you to u destiny things more.
  • Should have more options in filtering out reports related to quizzes.
It helps to evaluate [an] agent and to get exactly where he is lacking behind.
It has helped QA to improve their efficiency in evaluating [an] agent [and it] helped to save time.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Playvox go as expected?

Yes

Would you buy Playvox again?

Yes