Thoughts about Playvox
April 13, 2021

Thoughts about Playvox

Adeel Pirzada | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Playvox

It help[s] our QA team to evaluate agents. It also helps to extract the reports on quizzes which are being [completed] or not.
  • The structure is good.
  • Easy to do [an] evaluation.
  • Helps you to u destiny things more.
  • Should have more options in filtering out reports related to quizzes.
It helps to evaluate [an] agent and to get exactly where he is lacking behind.
It has helped QA to improve their efficiency in evaluating [an] agent [and it] helped to save time.

Do you think Playvox delivers good value for the price?


Are you happy with Playvox's feature set?


Did Playvox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Playvox go as expected?


Would you buy Playvox again?