Playvox at its best!
April 19, 2021

Playvox at its best!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

Playvox was an excellent tool we used for Quality Assurance. This software was amazing and very useful in communicating scores, evaluations, coaching sessions with all of the team members. It is simple to use and very user-friendly. We are able to quickly see where our team is struggling so that we can put emphasis on feedback and coaching on overall performance. The karma points system is so fun to use that it keeps us motivated and competitive every day!
  • Playvox is very easy to use, you don't have to be a genius to know the basics of navigating through it.
  • The reports and the evaluation part is a huge help for all of the team members to see their overall performance.
  • The karma points system gives you options for incentives and rewards.
  • I can't think of anything that's missing. I think it's a perfect tool for all QA analysts out there.
  • Although the functionality and ease of use are solid I would not be opposed to sprucing up the layout and graphics. Visual appeal goes a long way.
  • Having the ability to have templates helps to standardize notations for coaching!

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

Yes

Did implementation of Playvox go as expected?

Yes

Would you buy Playvox again?

Yes

My overall experience with Playvox is positive and I'm glad the project went for it as it is easy to use and the data presented in an organized and easy to comprehend manner. The most relieving aspect of this product is its ability to inspire inclusiveness between the manager and employee. It creates a two-way communication street to ensure important ideas are acknowledged.