Playvox at its best!
April 19, 2021
Playvox at its best!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
Playvox was an excellent tool we used for Quality Assurance. This software was amazing and very useful in communicating scores, evaluations, coaching sessions with all of the team members. It is simple to use and very user-friendly. We are able to quickly see where our team is struggling so that we can put emphasis on feedback and coaching on overall performance. The karma points system is so fun to use that it keeps us motivated and competitive every day!
- Playvox is very easy to use, you don't have to be a genius to know the basics of navigating through it.
- The reports and the evaluation part is a huge help for all of the team members to see their overall performance.
- The karma points system gives you options for incentives and rewards.
- I can't think of anything that's missing. I think it's a perfect tool for all QA analysts out there.
- Although the functionality and ease of use are solid I would not be opposed to sprucing up the layout and graphics. Visual appeal goes a long way.
- Having the ability to have templates helps to standardize notations for coaching!
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes