Customer Advocate Agent and Playvox
September 13, 2021

Customer Advocate Agent and Playvox

Cristina Villamil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

We use Playvox as a communication tool for Marketing and Product information, as well as general communication with employees and contractors.
  • Program communication.
  • Product communication.
  • Updates.
  • Participant efficiency and evaluation.
  • Navigation.
  • Am an Independent Contractor and while servicing it suited me well.

Do you think Playvox delivers good value for the price?

Not sure

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Playvox go as expected?

I wasn't involved with the implementation phase

Would you buy Playvox again?

Yes

I feel Playvox's navigation is a bit confusing at times. Too many options.