Overall Satisfaction with Playvox
I use Playvox to educate and learn our mistakes from the quality score when monitoring, and about business problems passed to handle the customer needed and to get the customer to satisfy and loyal to the company when used it, finally my scope I am an agent currently and used it for knowing my quilty score only.
- know my score all time when i working
- show where my mistake to avoid it in the future
- i can dispute if my monitoring mistakes
- its easy and smooth to used it
- some times need to refresh page to loading full page
- i think need to paint and design page in the future
Do you think Playvox delivers good value for the price?
Are you happy with Playvox's feature set?
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
I wasn't involved with the implementation phase
Would you buy Playvox again?