Great tool for Marketing Research
January 05, 2026

Great tool for Marketing Research

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pollfish

I use Pollfish for marketing research, to test the population-level audiences relevant for my project. It is very helpful in providing insights outside our current user base, so we could compare the metrics and better understand the untapped potential of the market.
This year, it was very helpful in evaluating impact of a large scale marketing campaign.

Pros

  • Survey building
  • Advanced logic setup
  • Hiring research panel
  • Assistance with sampling and survey building

Cons

  • I miss the flow view of the survey logic, as sometimes it is hard to see how the complex settings work together. Luckily, the Pollfish team helps with that!
  • No AI summaries of the open text questions
  • In the Results section, there are no ways to see multiple segments comparison
  • It helped to evaluate the results of the last campaign, so we can optimise the future ones
It is easy to use but there is some room for improvement too.
We use Alchemer on a daily basis, as it is integrated with our product.
But Pollfish allows easier survey setup (e.g., options like "None of the above" or "Other" can be added in a second by ticking the box, and they are always at the same place).
We are using Pollfish for surveying external audiences, as their panels are of a high quality.

Do you think Pollfish delivers good value for the price?

Yes

Are you happy with Pollfish's feature set?

Yes

Did Pollfish live up to sales and marketing promises?

Yes

Did implementation of Pollfish go as expected?

I wasn't involved with the implementation phase

Would you buy Pollfish again?

Yes

It is great for surveys with external panels.
It works well with multimedia content, e.g., I had a few videos randomised for the user assessment. Pictures work well too.
It has all essential logic and randomisation features, easy to use and export the data, including cross-tab and screen-out information.

Pollfish Feature Ratings

Survey templates
Not Rated
Themes
Not Rated
Custom logo/branding
Not Rated
Changes to live survey
10
Question design help
7
Multiple question types
10
Survey logic flexibility
8
Response tracking
8
Data export
10
Standard reports
7
Custom reports
6
Analytics
8
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
Not Rated

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