Nice Tool
January 05, 2026

Nice Tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pollfish

Pollfish has been a solid tool for gathering quick, targeted feedback for my business. I use it primarily for market research—testing messaging, offer ideas, and customer pain points before I invest time and money into building or launching something. It helps me validate assumptions fast, spot patterns in what people actually care about, and make smarter decisions about positioning and content.
The business problems it solves for me are speed and clarity: instead of guessing what my audience will respond to, I can get real input quickly and adjust direction before I waste weeks going down the wrong path. My use case is focused on short surveys for concept validation, copy testing, and identifying objections and motivators.
The only reason I’m not at 5 stars is one feature gap: I wish there were a compliant, built-in way for respondents to opt in to receive more information and share an email address (only if they choose to). If Pollfish offered a secure opt-in contact capture option, it would take the platform to the next level.

Pros

  • easy to use platform
  • great customer service
  • good results

Cons

  • the only thing I mentioned previously would be a way for respondents to have the option to opt-in
  • Results were segmented in such a way that it was easy for me to extract and segment in order to shape an offer.
The only thing I wish Pollfish had was a way to create some sort of opt-in option for respondents, or a separate pool altogether for list building and prospecting purposes.

Do you think Pollfish delivers good value for the price?

Yes

Are you happy with Pollfish's feature set?

Yes

Did Pollfish live up to sales and marketing promises?

Yes

Did implementation of Pollfish go as expected?

Yes

Would you buy Pollfish again?

Yes

Pollfish seems to have the ability to push out a quick survey in many different niches that other services I've seen don't provide.

Pollfish Feature Ratings

Survey templates
9
Themes
9
Custom logo/branding
9
Changes to live survey
Not Rated
Question design help
8
Multiple question types
9
Survey logic flexibility
9
Response tracking
9
Data export
9
Standard reports
9
Custom reports
9
Analytics
9
Vendor-offered crowdsourcing
9
Respondent restrictions
10
Access controls
9

Evaluating Pollfish and Competitors

Yes - Survey Monkey
I would look for an additional opt-in feature for respondents.

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