Great for startups validating their ideas.
January 05, 2026
Great for startups validating their ideas.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pollfish
We are a hardware startup trying to test basic customer demand for a new product segment, pricing, brand perception, marketing messaging, customer behavior, etc., to gauge potential customer acceptance of a new product. We also tested potential brand names, taglines, and even logos, compared them to our closest competitors to determine how clear our messaging is, and how we stack up. We then needed to check what problems our customers had and how well our proposed features would be received.
Pros
- It is relatively flexible in allowing multiple different types of survey questions.
- It is very fast at getting the survey responses.
- It allows you to target specific demographics and personas so you are asking the right people.
Cons
- The AI I was interacting with was pretty bad at structuring and editing the questions. It also recommended I use a different polling and surveying software, as if it didn't know that PollFish worked.
- I wish the demographic fine tuning wasn't so expensive.
- I wish some of the questions, such as matrix questions, were more flexible, for example, adding two scales for each. I wanted to ask the respondents to rate my competitors' brand names by clarity and appeal, but the two separately, so Brand A could be rated 4 in clarity, and 3 in appeal, etc. But in Pollfish, this had to be two separate questions. It's not so much about paying for the extra questions, but I feel it would be more annoying to the respondents and potentially confusing, as it looks like a duplicate question.
- The direct cost was pretty good - Pollfish itself is cheap, it's the time it takes to play around and design the survey that took longer due to some UI that could be better.
- The AI tool was very disappointing. It was inflexible and not good at fixing things as it could not understand me.
Pollfish was more suited for my needs to design surveys for strangers to use and get paid responses. It was definitely newer, and while it had some glitches and shortcomings, it had a better UX than some of the others.
Do you think Pollfish delivers good value for the price?
Yes
Are you happy with Pollfish's feature set?
Yes
Did Pollfish live up to sales and marketing promises?
No
Did implementation of Pollfish go as expected?
No
Would you buy Pollfish again?
Yes
Comments
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