PowerDMS is at the top of the game
February 09, 2017

PowerDMS is at the top of the game

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDMS

  • Control of Polices, and documentation for UT Southwestern Police Department.
  • One official version of every policy, and never outdated.
  • Signatures, of key documents, with accountability.
  • Polices are not in a file cabinet
  • Polices are never outdated
  • Only one official source
  • At the moment PowerDMS is working on a solution for dissociation of certain standard to certain policies. Is currently under discussion in the PowerDMS success community.
  • Paper consumption, but the real impact is control of documentation, second to none
Don't think there is something PowerDMS does not handle well.

Using PowerDMS

145 - Police enforcment
1 - I am a one man band
  • Polices
  • Documentation
  • Training
  • Firearm test taking
  • Qualification for firearms
  • Informative training on police protocol, and procedure
Not to renew is not even a consideration in the foreseeable future

Evaluating PowerDMS and Competitors

Yes - Paper files
  • Product Features
  • Product Usability
The ability to handle everything in the department and not dependent on local institutional servers
At the current time, I don't think there is a competitive package to PowerDMS. There are copy cats but the real source starts here.

PowerDMS Implementation

Don't really have any insights at the moment
Not sure - I was the person who implemented and currently manage and maintain the way the system supports the department. Concern here is about me leaving.
  • Incorporating and organizing documents, lots of broken pieces when I started the process.

PowerDMS Support

This is the easiest support process I have ever encountered both in employment and personal business. Do you think we could get the PowerDMS team to replace congress, and help President Trump fix this country?
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - I believe there is no additional cost with enhanced support
Yes - There have been a couple of things that I have discovered but a workaround was sought and has been implemented. Currently I have an issue with disassociation of standard to polices, and is currently being worked on.
This week, through the PowerDMS Success Community, and personal response for PowerDMS team (Melissa Dixon)

Using PowerDMS

If you don't try and shortcut the software it will do everything except write a policy or document
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Updating docuentation
  • Checking Status of time sensitive documents
  • Searching
  • None that I am aware of
Yes - It is not supported with my device OS, I believe it is in the works