No Complaints Here! We Love PowerDMS
Updated April 07, 2017
No Complaints Here! We Love PowerDMS
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PowerDMS
We use PowerDMS in our company as a tried and true Document Management System. We house Policies, Procedures, Training, Communications and Testing. The system allows tracking of signatures on documents as well as attendance records and test scores for trainings.
- PowerDMS is easy to find documents based on topic.
- The documents are easy to find, read and sign off on when necessary. Signatures are easily tracked and employee/user set up is easy as well.
- I wish the report feature could customize my reports. Often times I have to export into Excel and then sort information that way.
- I would like to have multiple locations so I can better define the roles and responsibilities of some employees.
- This system allows us to deliver policies and procedure company wide - nationwide wide - with the touch of a button.
- I can keep up with regulatory trainings we are required to deliver and track test scores for future use.
The system was up and running upon my hire but we have taken it to a whole different level in the past two years. No complaints!
Using PowerDMS
500 - All functions from Sales to Servicing, all executive staff, etc...
- Policy and Procedures
- Compliance Training
- Corporate Communications
- Training delivery and reports to capture attendance records.
- Courses and Certificates may be something we use going forward as we develop a more intricate training program
Evaluating PowerDMS and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Analyst Reports
PowerDMS Implementation
- Implemented in-house
- I was not here back then....
PowerDMS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not one time but every time! Support Team is fantastic - I never worry when I call that I wont get a resolution!
Using PowerDMS
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Document Uploads
- Training Reports
- Assigning documents for employee review
- Cascading is still a puzzle to me