TrustRadius
Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting. Abacus was acquired by Certify in summer 2018.https://media.trustradius.com/product-logos/EZ/kK/M6TX97WSLOHW.JPEGAbacus offers a unique solution for real time expense managementAbacus is used by our accounting/finance team and by our 30 full-time employees. It is a user-friendly expense management tool that syncs with our accounting software, Sage Intacct, allowing data to flow seamlessly on a day to day basis.,User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus Timely Reimbursement: After final approval, money hits user accounts within 2 days Approval routing: ability to set up multi-tier complex approval routes Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly Abacus is competitively priced compared to the competition Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be),Level of Detail: Data does not hit the end user in Sage Intacct ...it shows up as one accounts payable entry as "ABACUS." We would like it to hit the employee level for audit purposes Customer Service does not allow phone calls. Only email Corporate AMEX sync has experienced issues with syncing data properly and timely,8,Abacus has reduced the time spent digging through expense reports on a monthly basis. Expenses flow through on a daily basis and both users and management are happy,Concur Expense and Expensify,Sage Intacct, BambooHR, Capshare, Avalara, QuickBooks Enterprise Solutions, DocuSign22 Years of Success with AbacusWe use Abacus as an effective prospecting tool. Through their modeling, they are able to supply us with new customers on a regular basis. Segmentation and multiple modeling approaches allow us to test deeper to expand our reach, while maintaining the current success rate. In the world of catalog/mail-order, the quest for new customer names is a big challenge. Abacus helps us overcome that.,New prospecting opportunities Existing customer modeling for suppression Existing customer modeling for reactivation,Reporting is almost non-existent Account reps seem overwhelmed with not enough time to dedicate to each client Pro-active communication regarding new models, etc. could be improved,8,New prospects deliver a positive ROI on revenue versus modeling costs Customer modeling allows for suppression of unprofitable names from marketing which saves costs,,Shopify, Evergage, ResellerRatingsAbacus - top tier payment reimbursement softwareAbacus is used across the organization. The software allows us to efficiently report our business spending so that we can be reimbursed. This is by far the simplest, easiest software I have used to get reimbursed for company spending. We had previously used Expensify and I have found this to be a better experience.,Easy-to-use interface for submitting receipts. Efficient back-end allows our finance department to quickly reimburse us.,I don't have any to report, this is a great software.,10,I can't comment on ROI, I know I have saved time personally.,Great expense productAbacus is being used for every employee within our organization. We have two administrators who approve all of the expenses and one payroll person who updates employees paychecks to reflect the reimbursement payments. We use abacus for employee reimbursements. Employees login and upload their receipts, then the administrator goes in and approves the expenses. After that our payroll person uses ADP to reimburse employees in their next payroll check.,It is very easy for employees to upload their expense receipts to abacus. Abacus has an easy UI. We haven't had any issues with their customer service team not responding when asked.,When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields. It would be good to have a more automated way for Abacus to integrate in with other payroll systems. It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.,8,It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates. The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared. The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.,,RUN Powered by ADP, Zenefits, Slack
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Abacus
14 Ratings
Score 8.2 out of 101
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Abacus Reviews

Abacus
14 Ratings
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Score 8.2 out of 101

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Score 8 out of 10
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Abacus is used by our accounting/finance team and by our 30 full-time employees. It is a user-friendly expense management tool that syncs with our accounting software, Sage Intacct, allowing data to flow seamlessly on a day to day basis.
  • User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
  • Timely Reimbursement: After final approval, money hits user accounts within 2 days
  • Approval routing: ability to set up multi-tier complex approval routes
  • Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
  • Abacus is competitively priced compared to the competition
  • Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
Abacus is great for smaller companies that need to automate expense management. It is a very user-friendly system that makes it easy for all employees to understand without any training. We have heard of issues with their AMEX program. Companies that have tens or hundreds of corporate AMEX cards should likely explore other options
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Score 8 out of 10
Vetted Review
Verified User
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We use Abacus as an effective prospecting tool. Through their modeling, they are able to supply us with new customers on a regular basis. Segmentation and multiple modeling approaches allow us to test deeper to expand our reach, while maintaining the current success rate. In the world of catalog/mail-order, the quest for new customer names is a big challenge. Abacus helps us overcome that.
  • New prospecting opportunities
  • Existing customer modeling for suppression
  • Existing customer modeling for reactivation
If you are a cataloger or involved in direct mail in any way, Abacus provides a great opportunity to discover new prospects. However, if you are an online-only retailer, this may not be the fit for you.
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Score 10 out of 10
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Verified User
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Abacus is used across the organization. The software allows us to efficiently report our business spending so that we can be reimbursed. This is by far the simplest, easiest software I have used to get reimbursed for company spending. We had previously used Expensify and I have found this to be a better experience.
  • Easy-to-use interface for submitting receipts.
  • Efficient back-end allows our finance department to quickly reimburse us.
Perfect for reimbursing employees in an efficient manner. I'm not sure how well the software integrates with a company credit card but in some ways the ease of use means that uploading a receipt can be just as fast. There are no hold ups in getting repaid as long as your manager quickly approves the spending amount. I could not recommend this program more highly.
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Jennifer Paxton profile photo
March 03, 2017

Great expense product

Score 8 out of 10
Vetted Review
Verified User
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Abacus is being used for every employee within our organization. We have two administrators who approve all of the expenses and one payroll person who updates employees paychecks to reflect the reimbursement payments. We use abacus for employee reimbursements. Employees login and upload their receipts, then the administrator goes in and approves the expenses. After that our payroll person uses ADP to reimburse employees in their next payroll check.
  • It is very easy for employees to upload their expense receipts to abacus.
  • Abacus has an easy UI.
  • We haven't had any issues with their customer service team not responding when asked.
Abacus has been great for our small startup of 37 employees, it has grown with our team since we were very small. Since we have not experienced it as a bigger company, I am not sure what the scalability would be like. If you're looking for a site with a cleaner look that is easy to use, Abacus is it. I haven't had to reach out to customer service yet because I haven't had any issues. If that isn't proof positive of how easy it is to use, I don't know what is!
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Abacus Scorecard Summary

About Abacus

Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting. Abacus was acquired by Certify in summer 2018.
Categories:  Expense Management

Abacus Features

Has featureReal-Time Expense Submission (No expense reports)
Has featureIntegrated ACH Payments for Reimbrusement
Has featureSeamless Accounting Sync
Has featureDynamic Custom Reporting

Abacus Screenshots

Abacus Integrations

Xero, NetSuite, Quickbooks, Credit Cards

Abacus Competitors

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
EditionPricing DetailsTerms
Abacus$5Per User per Month

Abacus Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Phone

Abacus Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:U.S.A.
Supported Languages: English