Item: PowerDMS by NEOGOV
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

PowerDMS is used company-wide to manage education and policies. We use it to stay compliant with accreditation. Our users can read and sign our policies and we can keep track of which ones they have done or need to read. They can also have their annual education on the site and take tests to be sure they have read and understood the material.

Pros and Cons

It is easy to navigate
There is simple troubleshooting
It holds all policies needed and more

For health, it is hard to keep groups in line with every department and every supervisor we have.
There are too many departments to have access to certain documents.
Users always need the view function, but then they can access things they do not need.

Return on Investment

Not sure, I am not in the finance division.
NA

Alternatives Considered

Support Rating

The people that have been helping us with PowerDMS integration has always gone above and beyond what we needed. They are helpful and truly like what they do. They have answered our questions and then gone above that to show us the necessary basic functions. They have also always had time to answer us or give a callback.

Key Insights

Do you think PowerDMS by NEOGOV delivers good value for the price?

Not sure

Are you happy with PowerDMS by NEOGOV's feature set?

Yes

Did PowerDMS by NEOGOV live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PowerDMS by NEOGOV go as expected?

I wasn't involved with the implementation phase

Would you buy PowerDMS by NEOGOV again?

Yes

Likelihood to Recommend

It is very helpful to keep track of who has done training and set an expiration date. This helps us keep track of licenses or certificates that employees must renew every year or more. It also allows supervisors to run reports to see which employee needs what. It is helpful for them to keep track of their department.

PDMS

Overall Satisfaction with PowerDMS