A Review of Printanista's Impact on Our Organization
March 04, 2025

A Review of Printanista's Impact on Our Organization

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • FMAudit

Overall Satisfaction with Printanista

We use Printanista to manage our printer fleet efficiently across multiple locations. It helps us monitor printer status, track usage, and proactively address any maintenance needs. By providing a centralized view of all our printers, Printanista ensures that we have real-time data on toner levels, device health, and any potential issues that may arise.

Pros

  • Proactive Maintenance Alerts
  • Comprehensive Usage Reporting
  • Remote Management Capabilities

Cons

  • Device Compatibility Issues in the Past
  • User Interface Complexity
  • Integration with Other Systems
  • Reduced Service Response Time
  • Cost Savings from Optimized Print Usage
  • Initial Compatibility Issues
Yes, our organization has greatly benefited from the ability to manage and troubleshoot devices remotely through Printanista. Here’s how:Faster Issue Resolution:"With Printanista’s remote management capabilities, we can identify and troubleshoot issues without having to physically visit the printer. This has been especially valuable for our printers located in different departments or remote locations. If a device goes down, we can often resolve the issue immediately, reducing downtime and avoiding delays in productivity."Reduced Travel and Maintenance Costs:"Since we no longer need to send IT staff to every location to check on printers or perform routine diagnostics, we’ve significantly reduced travel and maintenance costs. Remote troubleshooting has allowed us to address problems quickly, sometimes without needing to involve external support teams or service calls."Proactive Maintenance from Anywhere:
We have not integrated Printanista with e-automate at this time. However, we see the potential for such an integration to streamline our operations by automating supply orders, tracking service history, and enhancing our visibility into device performance.
User Interface and Usability:Printanista: Offers a clean and intuitive interface that makes it easy for users to navigate and access features. The dashboard provides a clear overview of all printers, allowing for quick monitoring and troubleshooting.PaperCut: While functional, the interface can be somewhat cluttered, particularly for users focused on device management rather than user behavior.

Do you think Printanista delivers good value for the price?

Yes

Are you happy with Printanista's feature set?

Yes

Did Printanista live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Printanista go as expected?

I wasn't involved with the implementation phase

Would you buy Printanista again?

Yes

Managing a Large, Distributed Printer Fleet:"Printanista is perfect for organizations with a large and distributed printer fleet. In our case, we manage printers across multiple departments and locations, and Printanista’s centralized dashboard allows us to monitor everything in real-time. It helps us stay on top of maintenance and toner levels without having to physically check each printer, which saves us both time and resources."Proactive Maintenance and Downtime Prevention:"Printanista excels in preventing downtime by offering proactive alerts and notifications. For example, we’ve avoided disruptions because Printanista lets us know when a printer is low on toner or if a device needs servicing. This kind of foresight has allowed us to schedule maintenance during off-hours and avoid workflow interruptions."

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