The Good and Bad
April 11, 2025
The Good and Bad
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- FMAudit
Overall Satisfaction with Printanista
Our primary use of the software is to collect meters and monitor supplies, with a secondary use of collecting preflight data for new equipment installs. This alleviates the need to call or visit customers for needed information, limiting the need for additional manpower and client disruption. The supply monitoring piece allows for on-time supply shipment and lower associated supply costs.
Pros
- Meter collection
- Supply usage and trends
- Historical meter data
Cons
- DCA Reliability
- API accessibility
- Report flexibility
- We had hoped to be able to charge for monitoring supplies, but due to the lack of reliability, we have not been able to realize an additional revenue stream for this product.
- As a whole, the product has saved us an entire position in our contracts department.
- Having the meter data available is very useful for remote support call closure, as we do not have to ask the customer to provide a meter.
Yes, we have. It saves us time in our billing department as meters are pushed into EA daily, making contract billing more efficient and accurate.
We have only used Printanista. We have evaluated Kapax and Predictive Insight. We stayed with Printanista as we were already married to the product. The cost was too high for the others to go through the trouble
Do you think Printanista delivers good value for the price?
Yes
Are you happy with Printanista's feature set?
Yes
Did Printanista live up to sales and marketing promises?
Yes
Did implementation of Printanista go as expected?
No
Would you buy Printanista again?
No
Comments
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