A great MFP monitoring and management platform

There is a need to monitor customer usage for multifunction devices for billing purposes. A manual process is very labor intensive and has the risk of human error. Printanista addresses that need by automating the process at reliable, fixed intervals. Data is then imported to another system so proper billing can be applied.

Being able to troubleshoot remotely through Printanista’s Remote Device Link saves significant time from on-site travel. Customer satisfaction goes up as their needs are met much faster. RDL allows agents to connect directly to MFP and SFP embedded web servers to configure any changes that are needed, without directly accessing the customer’s LAN or other devices.

Being able to integrate with e-automate has made the billing process far less labor-intensive and eliminates most chances of human error. Meter reads can be transferred from Printanista to e-automate at an interval you set. Customers also created in e-automate are automatically synced to Printanista so they are available near real-time for setup at customer locations.