You Asked, So I Answered
January 18, 2024

You Asked, So I Answered

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with PrinterLogic

Our client uses it to track basic page counts and access to mfp and similar features. It serves, it does not solve, per se. Hundreds of end users rely on Vasion Print features and functionality on a daily basis.
  • Burning support hours

Do you think Vasion Print delivers good value for the price?

Not sure

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

No

Did implementation of Vasion Print go as expected?

No

Would you buy Vasion Print again?

No

Well, the up side is when something makes no sense during or after setup, most of the support staff have been great, but it is not a simple nor direct set up to reach TRUE functionality. There are too many nuances to finally reaching a point where it SEEMS like things are all set... and then something fails to work. A feature disappears or a feature applies to one user but not another; so forth and so on.

Comments

More Reviews of Vasion Print