Wand - Software is ok...the PRO people are the difference!
August 30, 2016

Wand - Software is ok...the PRO people are the difference!

Elias Cobb | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRO Unlimited Wand VMS

I use Wand as a vendor, or user of the system. Wand has been implemented by one of our clients for to manage their hiring of consultants. I am the primary user of Wand for our organization, although our billing department also uses Wand to allow us to bill for our consultant hours. I use Wand to access positions that are open to candidates submittals, and to then manage the hiring process from the vendor side.
  • As compared to other VMSs out there, Wand does allow for more information to be entered. In particular, I don't like when there are little to no free-form fields in a VMS, as you cannot truly explain a candidate's experiences without free-form entry.
  • Notifications actually explain what is happening. Some VMSs send notifications that require you to login to see the activity. It's nice to see the info come directly to me in an email.
  • I don't like that it's not compatible with .docx attachments. That's a little ridiculous and outdated.
  • I don't like how interviews times are displayed. Because there are no borders in the table, it's actually difficult to tell which time slot you are confirming.
  • It is not at all intuitive, at least in how our client has it configured. Finding different pieces of information can be difficult, and you don't always click on the links you think you would to navigate. The interface seems pretty outdated.
  • Again, in using Wand as a vendor, I can say the software itself isn't the best. There are far better choices. But the PRO people are well worth the pain in using the system.
  • We have had pretty good success in using the Wand system, but I would attribute that more to years of experience rather than ease of use of the system itself.
  • I want to say that PRO people are wonderful. If you're selecting a VMS and company, the people at PRO make it worthwhile, and will likely help your company be successful.
Again, I didn't specifically select the Wand system; our client selected it, and I work with it. However, I have used several VMSs as well, so I feel as though I can compare from a user perspective. Wand isn't great - I prefer Fieldglass for sure, mostly for it's simplicity. IQNavigator, Beeline, and PeopleFluent are all similar to Wand in that they tend to be over-complicated, with a lot of steps involved in the submittal process that aren't relevant to the hiring process. And none are all that intuitive.

However, in my experience, the people at PRO are top-notch, and more helpful than almost any others from other VMSs with whom I have worked. I'm not sure if that is strictly a function of the client environment, or PRO itself, but it's worth remarking on.
It seems to work well enough to manage the hiring process of consultants, and in communicating requisitions to vendors. I think there are other VMSs on the market that have better, more intuitive interfaces, or that take fewer steps in submitting candidates. However, the PEOPLE at PRO are amazing! So if you are given a choice in selecting a VMS, don't simply evaluate the software itself. Also evaluate the people with whom the software is integrated - I would give Wand a 5, but the PRO people a 9.