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Sitefinity is Solid
April 21, 2017

Sitefinity is Solid

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Progress Sitefinity

Sitefinity is the CMS we use for two externally facing websites for our organization. One is primarily a content driven site for our performing arts organization and the other is a robust ticket sales website for our organization and other organizations that we partner with. Between the websites we've developed a broad range of functionality for use by our patrons that includes single ticket sales, subscription sales, donations, memberships, education and other event registration, account maintenance and more. The websites have been fully integrated with Tessitura, our ticketing and CRM platform.

Sitefinity is being used across most of our organization. Most departments have interest in what and how content is presented on our websites and several departments have direct access to maintain certain aspects of the website.
  • Support is excellent.
  • Customization is limitless.
  • Updating pages and content is simple.
  • Out of the box forms are cumbersome and not as fully developed as many other CMS's. Also no OOTB email receipt for users which should be added.
  • Upgrades can be difficult if you rely on customizations.
  • A lot of the OOTB features needed to be customized to be used by us.
Sitefinity combines the benefits of being easy to use, extremely customizable, and has great support. None of the other products we evaluated or have used in the past had everything we needed. Cost is comparable with other non open source products we evaluated, but the free products weren't going to meet our needs.
Sitefinity is great if you have staff with .NET experience or a 3rd party vendor available to customize your application or if you don't mind using it how it is out of the box. Regardless it's a very powerful CMS that can potentially be a solution for pretty much any requirement, you just might need to invest in the customization.

Progress Sitefinity Feature Ratings

Digital Experience Platform ()
Not Rated
8.1
WYSIWYG editor
9
Code quality / cleanliness
10
Admin section
8
Page templates
8
Library of website themes
Not Rated
Mobile optimization / responsive design
8
Publishing workflow
8
Form generator
6
8.3
Content taxonomy
10
SEO support
9
Bulk management
8
Availability / breadth of extensions
6
Community / comment management
Not Rated
Customer experience management ()
Not Rated
Results and Analysis ()
Not Rated
9.0
API
9
Internationalization / multi-language
9
10.0
Role-based user permissions
10

Using Progress Sitefinity

12 - Sitefinity is used directly by IT, Marketing, Ticketing and our Education departments.
1 - Internally we have one member of IT who is involved in development, maintenance and support of Sitefinity. There are a few other staff members who are experts in their areas that can help support other members or perform simple administration. Also we have a vendor we work with who developed the bulk of the websites who also helps with support. Support requires general experience in the use and administration of the backend of the software and it helps to now front-end and .NET web development and have some experience with database and IIS.