Inspire can do that
December 14, 2021

Inspire can do that

Tim Patterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quadient Inspire

We use Quadient Inspire for print, email, and online communication of marketing, statement, notification, and regulatory compliance documents and information. We send millions of communication annually, from thousands of internal sources. Inspire helps us to unify these communications into one platform and interface, and allows us to efficiently manage these communications.
  • Rationalizing data from different input sources.
  • Powerful programming allowing for flexible and innovative solutions.
  • Rapid development and testing.
  • Seamless deployment into production.
  • SDL management via ICM.
  • Support of legacy print systems could be easier.
  • More examples and built solutions on Exchange.
  • Developer licenses so individuals can learn outside of a company.
  • Migration from other platforms has simplified our processes.
  • Rapid development gives us speed to market and ability to meet regulatory deadlines.
  • Hard to find experienced developers.
Too often support does not respond rapidly enough, and too often the response is vague and nonspecific. When reaching out to support typically we have a very specific problem and need a specific solution.

Do you think Quadient Inspire delivers good value for the price?

Yes

Are you happy with Quadient Inspire's feature set?

Yes

Did Quadient Inspire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quadient Inspire go as expected?

Yes

Would you buy Quadient Inspire again?

Yes

I would rate it higher only because there is a pretty steep learning curve. As far as product stability and reliability, it is very stable and reliable, and the interface is clean and fairly well organized. Interface performance is good. Rendering speed is fantastic.
Well suited for: Fast migration from other platforms/solutions, the rapid development of net new work. It handles complex data and complex communications well. Not particularly well suited for development by new users, there is a learning curve.

Quadient Inspire Feature Ratings

Multi-channel customer feedback collection
Not Rated
Product usage analytics
Not Rated
Customer experience dashboard
Not Rated
Customer journey mapping
Not Rated
Churn risk scoring
Not Rated
AI-powered recommendations
Not Rated
Website A/B testing
Not Rated