Love to use Qualtrics
May 17, 2017
Love to use Qualtrics
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Research Suite
Overall Satisfaction with Qualtrics
We use Qualtrics in different business of the company. Originally we used Qualtrics exclusively for research purposes. Then we started using it for other purposes both internally and externally. Now we have more than 150 users.
- It is extremely easy to use and the data analysis can be initiated within Qualtrics and is easily manageable.
- Customer service is excellent and very competent.
- Qualtrics is continually updating the ease of the system.
- It is very easy to teach users.
- When I am transferring surveys from one user to another I would like the recipient of the surveys to have a folder designated exclusively to those surveys. As it is now, that person receives the surveys in the uncategorized survey folder.
- It has made it easier to distribute surveys to our targeted audience.
- It has improved our design capabilities to include skip sequences, pop-up windows, page breaks and so on.
- It has helped us conceptualize how to make longer surveys appear less long to the respondents.
- One thing that it hasn't helped is on the number of survey responses. That is a constant struggle for us buut is probably due to the survey length and the fact that executives are extremely busy and the "survey fatigue" factor.