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Review: "Qualtrics - a magnificent tool, with magnificent support"
https://www.trustradius.com/surveysQualtricsUnspecified8.3236101
Bruce Vieweg profile photo
May 22, 2017

Review: "Qualtrics - a magnificent tool, with magnificent support"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Modules Used
Research Suite

Overall Satisfaction with Qualtrics

As a higher education institution, our students, our faculty, and our staff have a need to survey. The functionality of Qualtrics, together with amazing support, both technical and functional, make it a key component to our success. It has been used to support student research, faculty research, and many administrative and staff needs. I cannot imagine a better survey product.
  • Variety of question types.
  • Ability to use their 'built in' mailer supporting sending of reminders and thank-yous.
  • The quality of their technical and functional support knows no bounds . . . simply and totally excellent.
  • it would be nice if we were able to sort accounts in creative ways . . . it would make deletion of accounts a lot less taxing.
  • No negative impact at ALL
  • Employee Surveys
  • Customer Surveys
  • Research Studies
We have used Qualtrics for:

- student research, required for classes;
- faculty research, necessary for publication
- staff and administrator research, necessary for a multitude of assessments and survey work

Qualtrics Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
10
Changes to live survey
7
Question design help
9
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
8
Custom reports
10
Analytics
9
Vendor-offered crowdsourcing
10
Respondent restrictions
9
Access controls
10
Compliance
10