Great tool we've added to our evaluation arsenal.
March 13, 2018

Great tool we've added to our evaluation arsenal.

Diane Keasler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics

Qualtrics is being used by the Cancer Center's Community Outreach Department to assess and evaluate patient satisfaction with services provides.
  • Guides you through the evaluation tool development process with ease
  • Software provides a wonderful resource library and support
  • Tool development is a quick and easy process - self paced but with easy to identify and use tools
  • A little more flexibility in the background template design tools would be nice, for example, the ability to assign a text to the"back" and "forward" arrows
  • It's a valuable new tool to our survey arsenal
Customer satisfaction
Level of customer knowledge of services