Qualtrics is great for academic research
March 28, 2018

Qualtrics is great for academic research

Vincent Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics

At Idaho State University Qualtrics is used university-wide by faculty, staff, and students for academic research. The business problem it addresses is the difficulty designing and administrating surveys.

Pros

  • Qualtrics is a very user-friendly product to design and distribute surveys.
  • Qualtrics reporting features make it very easy to deliver reports on survey data.
  • Qualtrics customer support is excellent. As the university brand administrator, I have always received quick and accurate help.

Cons

  • Qualtrics is always testing and improving the product. I have tested new functionality for their engineers and they are responsive and innovative.
  • Qualtrics has had a positive impact on the university's ability to conduct academic research. It is an intuitive product so faculty, staff, and students are able to design and distribute surveys easily and then report on the results.
The university selected Qualtrics because they had the features for complex survey designs that are sometimes required in academic research.
I can definitively state that Qualtrics is very well suited for academic research.

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