Qualtrics review from a Ph.D. student user | TrustRadius

Overall Satisfaction with Qualtrics

Use Cases and Deployment Scope

It is being used by the whole organization to conduct surveys for academic research purposes.

Pros and Cons

Pros

Qualtrics has excellent customer support that works you through each problem and provides instructions tailored to your survey, such as through customized videos, instead of sending you to a generic help page.

Cons

Qualtrics' survey flow is not intuitive. To skip to a custom end of survey, you need to skip to the end of a block.

Return on Investment

It makes data collection much faster (and easier because it is online and easily accessible).

Likelihood to Recommend

It is well suited to academic research. It is useful, but not necessary for amateur surveys.

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