Not my cup 'o tea.
June 28, 2022

Not my cup 'o tea.

Marc Lewis, CET | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Enterprise

Billing out client work orders and doing the invoicing for the same work orders. In my opinion, it is consistently problematic.

Pros

  • None

Cons

  • In my opinion, there is zero isolation between departments. Each department has a specific sales/work order/invoice numbering scheme. When one department whose numbering starts with ABC puts in a number, for example, ABC11234 it's reflected across the entire enterprise, even if the other department(s) numbering is different, for example, DEF54321, when that department starts a new entry, they have to look up their last numeric entry. Otherwise, if they open a new sales ticket, it's going to start with ABC11235 rather than DEF54322. A Grade-A time-wasting pain in the neck.
  • QuickBooks advertising and/or messages that should be the system administrator's domain show up on everyone's computer, despite checking off the "Don't show this again" option.
  • Not suitable for larger enterprises with multi-departmental billing.
I would have never selected QuickBooks.

Do you think QuickBooks Desktop Enterprise delivers good value for the price?

Not sure

Are you happy with QuickBooks Desktop Enterprise's feature set?

No

Did QuickBooks Desktop Enterprise live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of QuickBooks Desktop Enterprise go as expected?

I wasn't involved with the implementation phase

Would you buy QuickBooks Desktop Enterprise again?

No

Only suitable for small one-department businesses.

QuickBooks Desktop Enterprise Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

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