Appalling Fee for Basic Support.

I use QB Desktop Pro 2019. I have been using QB for 20+ years. I suddenly got a warning that my file was corrupted. This happened once before, and I simply chose to rebuild the file and it fixed the issue without a problem. This time I got support on the line who told me this is a severe issue and I would need to pay for support to rebuild - about 1.5 hours of work. First they wanted to sell me a multi-year plan for $3000, $4,000 or $5,000 but if I want it for only one year it would be $1800. All I needed was a single repair - I was appalled. Then they told I could pay for the repair at $100 per megabyte for a onetime cost of about $1400.00 ....for 1.5 hours of work! This is outrageous - I felt like they are holding my data hostage. Instead, I have decided it would be cheaper to pay a bookkeeper to re-enter all my data for the year. What a horrible way to treat their existing and longtime customers.