Quora Blogs - Giving a platform to interact with our customers and more importantly, the genuine people.
November 28, 2017

Quora Blogs - Giving a platform to interact with our customers and more importantly, the genuine people.

Chandrabhan Singh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quora Blogs

My Organization is a PSU (public sector undertaking). So, the employees here have a responsibility to serve the country people which gives them immense satisfaction. The organization uses Quora Blogs to relate to the users. The customers want clarification on many issues related to Airports Authority of India. We support Quora Blogs to address the issue. It's better to know your customer directly.
  • Quora Blogs gives you the platform to interact with an authentic customer base.
  • It is used for addressing the issue more clearly. Writing an article clarifies a lot of things.
  • The real-time interaction on the comments gives you a direct linkage to know the customers better.
  • Quora Blogs is ideal for streamlined blogs. It is not convenient for multi-topics single user type Blog.
  • It has definitely not developed a good marketing strategy to reach out to more users.
  • Many times Quora Blogs searches fail to address my issue directly. Searches could be built better.
  • Positive - Customer Feedbacks using Social Media Interaction
  • Positive - User Authenticity gives us great targeting and ultimately good customer satisfaction.
  • Negative - Over-reliability on the data cause us more harm on the operational basis.
Quora Blogs scores high on Social Media Interaction. Although I would rate Medium.com lowest in social interaction. But, high on full proof content. Quora Blogs is a lot more expressive, gives you freedom in any case. Medium doesn't have that liberty because content should be more Academic on Medium whereas LinkedIn never had that transparency due to maintenance of a professional aura.
Quora Blogs is well suited to reach your ideal customer set and the interaction is lot more social than many other platforms. There are no bounds for expressing one's thoughts and ideas. A well directed communication is made and conversations are top notch. What I feel is that there should be a good enough reach for more customers.