Overall Satisfaction with Quora Blogs
I have been using Quora blogs since 1 year. I use quora blogs to interact with customers, users. I post articles, blogs, specifying for them the critical use cases, scenarios for my firm. The comment section is hugely supporting, it follows customer centricity. So the main points are -
1) Customer interaction Direct.
2) Comment Section to express users' view.
1) Customer interaction Direct.
2) Comment Section to express users' view.
- Customer Interaction is direct
- Diverse views in the comment section
- People also share their personal experience through blogs that are related to my domain
- Advertising - not many people know about it
- Generic view, people would have to follow some dedicated websites rather than using blog
- Verification is solely based on social profile
- Positive : CRM investment decreases a little bit.
- Positive : Good delivery rate of products
- Negative : Too much priority on quora blogs is not good for a good customer feedback database
People express their views openly, they have no restrictions like maintaining a professional etiquette or having a 280 characters limit.
It is very easy to communicate with the users, checking out social profiles and validating them yourself. The up-voting and down-voting system is best to know about a blog, articles and user's comment.
It is very easy to communicate with the users, checking out social profiles and validating them yourself. The up-voting and down-voting system is best to know about a blog, articles and user's comment.