Great promise but half baked. Not a full solution… yet.
May 17, 2024

Great promise but half baked. Not a full solution… yet.

Seth Brown | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ramp

Ramp had a lot of promise. We used it to replace our entire expense ecosystem from bill pay to credit cards to procurement. In my opinion, it’s expensive for a company with a large headcount that will mostly not use the system outside of reimbursements with no option to separate plus licenses. Also, in my experience, bill pay has serious deficiencies.
  • Credit cards all around
  • Continuous expense reports
  • Reimbursements for mileage or out of pocket
  • Bill Pay
  • Cash Flow
  • Reporting
  • Visibility
  • Search
  • Time saved processing bills
  • Time saved on expense reporting
  • Less manual work
Ramp seemed to be the best overall choice, but I think has room to go.

Do you think Ramp delivers good value for the price?

Not sure

Are you happy with Ramp's feature set?

No

Did Ramp live up to sales and marketing promises?

No

Did implementation of Ramp go as expected?

Yes

Would you buy Ramp again?

No

In my opinion, it’s too half baked for going all in on expense. In my experience, visibility and reporting are severely lacking despite claims of AI and intelligence.