Good billing platform for SaaS businesses
April 27, 2025

Good billing platform for SaaS businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Recurly

It helps us manage and process the subscriptions in a worry-free manner. It takes care of managing the payments, subscriptions and the dunning process.

Pros

  • subscription management
  • dunning process setup and management
  • subscription reporting and dashboards

Cons

  • payment processing
  • integrations with 3rd party payment solutions
  • innovate more
  • the ROI has been positive
  • the setup is fairly straighforward
  • rates are competitive
The UX and UI are pretty good, especially after recent management change we could see the company started to adapt quicker to the changing market environment.
Recurly simply allows us to grow. We can focus on our products and their development and further improvements, instead of worrying about subscription processing. You hire Recurly, it gets the job done.
Most of the interface is simple to use. Over time, as the features were added, the interface got a bit more complicated so maybe it's time to reorder certain features and sections. Advanced analytics section is far more complicated though.
It's more of a SaaS oriented solution than just payment processing and billing software. The advanced analytics is a huge advantage over the competition.

Do you think Recurly delivers good value for the price?

Yes

Are you happy with Recurly's feature set?

No

Did Recurly live up to sales and marketing promises?

Yes

Did implementation of Recurly go as expected?

Yes

Would you buy Recurly again?

Yes

Recurly is well suited for all the software as a service businesses that need to automate their payments to focus on their growth.

Comments

More Reviews of Recurly