Im Finished
April 14, 2025

Im Finished

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Red Falcon

I use Red Falcon to enter customer orders and look up customer history on orders. I also use Red Falcon for entering new customer addresses. I also you Red Falcon to look up customer contracts and for customer quotes. Red Falcon is easy to work. I love the new updates.

Pros

  • Order History is easy to use
  • Entering orders is easy
  • Entering quotes are easy
  • Searching past orders is easy
  • Customer contracts are easy to pull up

Cons

  • Sometimes it will just spin and load. It can take up to 10 minutes to work sometime.
  • .
  • .
  • The reduced manual work is a plus
  • I mainly use Red Falcon to enter orders
  • It's really easy to search for things you're looking for

Do you think Red Falcon delivers good value for the price?

Yes

Are you happy with Red Falcon's feature set?

Yes

Did Red Falcon live up to sales and marketing promises?

Yes

Did implementation of Red Falcon go as expected?

Yes

Would you buy Red Falcon again?

Yes

Easy to search for customer orders. Only negative is when it just spins and you can't do anything for 5 or 10 minutes.

Red Falcon Feature Ratings

Pricing
9
Order entry
10
Credit card processing
8
Order Orchestration
9
Dashboards
8
Standard reports
8
API for custom integration
9
Plug-ins
7
Role-based user permissions
10
Not Rated

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