Redmine: a Project Management System that's easy to acquire, but expensive to set up (but well worth it)
Anonymous | TrustRadius Reviewer
January 05, 2019

Redmine: a Project Management System that's easy to acquire, but expensive to set up (but well worth it)

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Redmine

Redmine is a great product to have in an organization: It's extremely flexible, costs much less to maintain than Remedy, and is a far faster experience than other products on the market (i.e. Remedy, ServiceNow)

The primary issues that Redmine addresses are: flexible platform, API, open source and highly configurable, stability
  • FAST! - Redmine is responsive, and works much faster than its alternatives
  • A very complete Project Management / Team Collaboration system
  • utilizes SQLLite3 for its backend, making it rock-solid
  • Not doing anything new in the PM space: while it is a complete system, it lacks any new contributions to PM
  • Memory hog--will often consume more memory than should really be needed
  • Lacks a real, meaningful KPI dashboard
  • Positive: Redmine's initial impact is minimal: in terms of Dollars-the cost of acquisition is the price you pay for Electricity, Internet bandwidth and hardware
  • Redmine's REAL cost is time and knowledge: You will need a Linux expert to implement Redmine.
  • Readmine's configuration is also Time intensive, and it's better to augment your current staff, or hire someone directly to implement your Redmine configuration changes.
JIRA is new: it is easier to deploy in a cloud/managed environment: it also has better "apps" support.
However, Redmine benefits from maturity, as well as a large base of experts who manage Redmine on a constant basis. Additionally, Redmine is fairly "easy" to set up: as long as you have an appreciable background in Linux/Unix, you can deploy Redmine in a weekend (vanilla, no configurations).

Also, REST API. Important feature! All new PM systems employ REST as a means of exchanging data with their engines. Redmine also does this. This feature alone is extremely helpful.
Jira Service Desk, ServiceNow, SolarWinds Remote Monitoring & Management
Redmine is a great tool to tie teams together in small departments (note: different than small projects). It is an open source project, and it WILL require some learning curve to get it set up properly, and being able to configure it will be another, separate project altogether. But, coming from a Remedy environment, where you have an entire company within a company (nearly) to support and develop a Vendor-based product, I find Redmine to be an exciting alternative.

Redmine Feature Ratings

Task Management
10
Resource Management
6
Gantt Charts
10
Scheduling
10
Workflow Automation
4
Team Collaboration
10
Support for Agile Methodology
6
Support for Waterfall Methodology
7
Document Management
9
Email integration
10
Mobile Access
10
Timesheet Tracking
7
Change request and Case Management
7
Budget and Expense Management
10
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated