Good Platform for MDM
October 05, 2023

Good Platform for MDM

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reltio Connected Data Platform

MDM for Contact and Customer with Integrations to Salesforce Online portal Snowflake etc. Deduping contacts and consolidation of accounts into Customer
  • Profile View
  • Relationships
  • APIs
  • Integrations
  • Observability
  • Service Tickets expertise
  • Unified contact data
ProsCons
Kept well informed
Support cares about my success
Poor followup
Less knowledgeable
Escalation required
Need to explain problems multiple times
Service needs improvement - the knowledge is limited to specific folks
It is a equivalent product in the Saas space.

Do you think Reltio Connected Data Platform delivers good value for the price?

Yes

Are you happy with Reltio Connected Data Platform's feature set?

Yes

Did Reltio Connected Data Platform live up to sales and marketing promises?

No

Did implementation of Reltio Connected Data Platform go as expected?

Yes

Would you buy Reltio Connected Data Platform again?

Yes

Working good for now - but needs major ramp up on Salesforce connector, Data loader for integration.