RDM changed my way of doing work.
March 23, 2016

RDM changed my way of doing work.

Samuel Laflamme | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Manager

Remote Desktop Manager is mostly used in our company by the IT department. We also have a few developers who need it to access multiple instances at the same time. The main issue we had before installing Remote Desktop Manager was organization. We had stuff everywhere, with a lots of RDP sessions. Now it very well organized and we centralize it with an SQL instance.
  • Organize RDP session. It was a pain in the butt before, but with a folder it makes my day so much easier.
  • Password vault. Having a password manager help us a lot for using the service account on different servers.
  • The user interface is easy but useful and complete at the same time.
  • Some menus have too much stuff in it. A new user could be lost in there.
  • Setting up a cloud source could be easier. I had some problems with my installation at first.
  • There a lot of improvements needed on the password vault side for using it within a browser.
  • The IT department is much more effective since we implement Remote Desktop Manager - for password and remote sessions.
  • mremoteng
Remote Desktop Manager has a lot more features than mremoteng. mRemoteng only organizes a RDP session and does not do much more. Remote Desktop Manager supports multiple remote protocol. It is also a password manager and also has a real support team (mRemoteng is OpenSource).
I would say that Remote Desktop Manager is needed when you have more than 5 remote sessions at the same time. It also helps that it does a lot of the protocol, line VNC and RDP.

Remote Desktop Manager Feature Ratings

Screen sharing
5
File transfer
6
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
8
Initiate remote control from mobile
5
Remote management of servers & workstations
10
Remote Active Directory® management
5
Centralized management dashboard
7
Session record
8
Annotations
5
Monitoring and Alerts
5
Multi-platform remote control
7