Remote Desktop Services A Reliable Workhorse with some limitations
April 09, 2025

Remote Desktop Services A Reliable Workhorse with some limitations

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review

Overall Satisfaction with Remote Desktop Services

Employees can securely connect to corporate applications from any location, ensuring productivity for remote and hybrid workers. IT team can maintain and update software centrally, reducing the need for individual workstation updates. We can deploy thin clients instead of high-performance computers.

Pros

  • Remote Access to Enterprise Applications
  • Centralized Management and Software Deployment
  • Running Legacy Applications

Cons

  • Performance of remote display when on limited bandwidth or high latency
  • Simplified provisioning or cloning golden image
  • Easiest way to deploy application within a server farm
  • Reduced Support Costs
  • Reduced IT Hardware Costs
  • Improved Data Compliance
Remote Desktop Services delivers a full Windows desktop environment, users don’t have to learn a new interface. Office-based applications and secure remote connections enables employees to work from anywhere with an internet connection.
Mainly licensing optimization, as Remote Desktop Services CALs are needed anyway for other products.

Do you think Remote Desktop Services delivers good value for the price?

Yes

Are you happy with Remote Desktop Services's feature set?

Yes

Did Remote Desktop Services live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Remote Desktop Services go as expected?

Yes

Would you buy Remote Desktop Services again?

Yes

Remote Desktop Services provides access to work environments from any device. This allows us to ensure business continuity in case of disaster. It provides admins more control over access and security. Remote Desktop Services simplifies software updates and compliance management by reducing the need to act on end users devices.

Remote Desktop Services Feature Ratings

Screen sharing
5
File transfer
2
Instant message
1
Secure remote access with Smart Card authentication
6
Access to sleeping/powered-off computers
1
Over-the-Internet remote session
1
Initiate remote control from mobile
1
Remote management of servers & workstations
5
Remote Active Directory® management
6
Centralized management dashboard
2
Session record
2
Monitoring and Alerts
3

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