Going back to competitors after 2 weeks
January 21, 2025

Going back to competitors after 2 weeks

Adam Gebka | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with RemotePC

I use RemotePC on MacOS to reach my Windows computer at the office. Me and my wife use medical software which runs only on Windows. I previously used TeamViewer and AnyDesk, but tried RemotePC due to much lower price. After 2 weeks I know I need to go back to AnyDesk. My wife's prefers using free AnyDesk than premium RemotePC, because of lack of essential settings. The most important thing for us is sending key combinations - e.x ALT + F4. Checking "send combinations" button doesn't change anything. I mean it makes change, but none of two is working as should. Another

Con: total lack of key translation between macOS and Windows.
Using key combinations speeds up our work 2-3x times in software we use. If you only use RemotePC to help your family with some basic operating system issues this app will be OK.

Pros

  • installation process
  • additional web-based access

Cons

  • long waiting time to initiate connection compare to competitors
  • total lack of keyboard translation between macOS - Windows. No keyboard configuration options at all. I don't recommend macOS users, and non-english keyboard layout users.
  • Key combination transfer doesn't work or behaves strange
  • Wasted money in my case. Need to go back well known competitors to work smooth with professional software
Not suitable for users working with professional software on the remote computer (accountant, medical, science) who need keys combinations to work and non-english keyboard layouts.

Do you think RemotePC delivers good value for the price?

Not sure

Are you happy with RemotePC's feature set?

No

Did RemotePC live up to sales and marketing promises?

No

Did implementation of RemotePC go as expected?

No

Would you buy RemotePC again?

No

Good for home users - e.x helping Your parents to deal with some base issues.

RemotePC Feature Ratings

Screen sharing
8
File transfer
8
Instant message
Not Rated
Over-the-Internet remote session
8
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Multi-platform remote control
3

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