Satisfied Customer
November 18, 2015

Satisfied Customer

Melissa Kotzenberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Review Trackers

Review Trackers has given us the ability to offer our clients an easy way to share their experience with us and our clients. We are currently testing this program and have been very satisfied with the results so far. It has given us an easy way to reach our clients and gives them the opportunity to write a favorable review.
  • Review Trackers gives you an opportunity to reach your client and decide how you want to proceed with the feedback.
  • The templates are very user friendly.
  • It's great that you can log the follow up activity.
  • I haven't found anything about this program that I don't like.
  • Positive - our ability to reach out and get more favorable reviews.
  • The monthly rates are reasonable and worth it for the product.
We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
I think the initial e-mail that is sent makes it really easy for the client to respond and give as much feedback as they would like.