Item: Responsive
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

RFPIO has been very useful for our Global Presales Organization because it can help centralize answers for a high number of RFP requirements coming from different types of customer mainly from Public Sector. Usually RFx processes are very critical in time and RFPIO has helped us to reduce response time for our Solutions Engineers.

Pros and Cons

Create predefined templates by products.
Answer Library.
Organize and follow up RFP Projects.

Sometimes previewing files take long time to display.

Return on Investment

Faster response times from days to hours.
Higher operation efficiency for presales organization.

Support Rating

RFPIO has great online support in the same user interface that can help you to resolve minor issues and concerns about how to use any feature.

Likelihood to Renew

RFPIO is giving us great efficiency for our organization and in order to meet customer expectations, we are going to keep using it to have a immediate RFP response.

Key Insights

Do you think Responsive delivers good value for the price?

Yes

Are you happy with Responsive's feature set?

Yes

Did Responsive live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Responsive go as expected?

I wasn't involved with the implementation phase

Would you buy Responsive again?

Yes

Likelihood to Recommend

RFPIO is well suited for software companies with multiple products requires to address multiple technical capabilities with customer inquiries. RFPIO reduces dramatically response times for users that need to respond not less than 50 different requirements. RFP for Public Sector is our principal scenario where RFPIO helped to find correct answers in a timely manner.

RFPIO is faster and more effective response

Overall Satisfaction with RFPIO