Great until you need to cancel.
March 03, 2020
Great until you need to cancel.
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
I have been a relatively happy RingEX customer. I recently got a quote from another provider. I am switching, only to be told that RingEX auto-renews contracts for 24 months. Any business that auto-renews a contract for 24 months after 5 years is not a good customer service company. Any company that does not allow any ability for the customers to leave obviously is not concerned with working to keep them.
- Good phones
- Good technology
- Contracts. Initial contracts I understand, as you have costs associated with setup. But ongoing business should be kept by providing good service and good pricing. Any company that has to auto-renew for long periods to avoid losing customers should be avoided.
- Provided reliable phone lines but not a huge impact on ROI.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
No