Go for RingEX.
October 26, 2023

Go for RingEX.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

It's a great program to use. I'm really happy with it, and I would recommend it to others to use RingEX as well. The recordings are also a great tool that we use for SMS. We hope others will enjoy it too.
  • Call recordings.
  • sms
  • voicemails
  • The calls should be louder.
  • Clients sometimes say that they can't hear me.
  • Calls should be recorded for longer periods of time.
  • Not expensive.
  • Clients are happy.
  • Employees are happy.
Here at RingEX, the service is what makes RingEX such a great company to use. I know many happy customers from different businesses that are using RingEX as their phone system as well. When you call them, there is always a CSR that's willing to help out.
Recordings are the number one thing that I feel that RingEX has that helps us improve our customer service. That helps our business be more productive and efficient. Sometimes, people complain that the calls are not loud enough. I am not sure if there is anything you can do about it to improve it.
RingEX is more efficient and organized. the customer service is great. The pricing is also great. since we started with RingEX, we are very, very happy. I would recommend this to everyone to use it and switch over to RingEX. It is a great company to deal with

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

It's a professional phone system. Really user-friendly and easy to use. Great customer service. Whenever there's an issue, they are there to help. Never miss any calls or texts. It's a really great program that I would recommend for everyone in business to use as their number-one phone system.

RingEX Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
8
Call park
10
Call screening
8
Message alerts
9
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Not Rated
Mobile app for Android
Not Rated