Overall Satisfaction with RingEX
Summit Therapeutic Services (Summit) uses RingEX every hour, of every day. We talk on the phone from anywhere we want, create text messages, and even send out faxes to clients that still have that in their offices. The best part of all this? We can do it all from our mobile phone, at the lift of a finger. The service provided really spoils you and when you don't have it accessible, it makes you say, "I wish I could use my RingEX because it just works so well." This is not a joke because when running a business, no matter the service provided, communication management is very important because ideas, directives, and messages still need to be sent and received. These basic services we use every day, they aren't so basic, and RingEX manages them all seamlessly. Summit will continue using RingEX and the services they provide are invaluable to the organization.
- Video meetings
- Faxes
- Text messages
- Voicemails
- Phonecalls
- Integration with mobile devices
- Website access is easy to use
- Applications are easy to use
- The video meeting / integration with Teams is confusing because the Teams app will take over the RC app and launch the meeting. Some are on RC, some are on Teams. it's strange.
- When transferring calls, the receiving telephone does not display who the caller is, except for only showing you who is transferring the call.
- Latency between the telephone and the desktop application could be faster.
- Our clients continue to receive the same high-quality, in-demand connection they desire.
- We are able to communicate seamlessly with anyone in the world, and they don't even know it's performed all over the internet.
- Using RingEX always makes us feel in contact with our vendors, providers, and employees, which is great because this means that when we need to make decisions, they can happen as soon as we want them to. Communication is very important!
People underestimate the power of communication because everyone seems to have a phone now. The thing is, though, when conducting business, we need to be able to communicate, send, and receive information at a moment's notice - RingEX does all that, easy-peasy. As for analytics, accessing and managing call logs is simple and intuitive. I can picture RC tools and integrations making their management easier to do. I sleep comfortably at night, I can tell you that!
They try to provide a service and product that RingEX does so smooth and well. Competitors could learn a lot by studying what RC is doing.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes