Automated Complete Solution
April 29, 2025

Automated Complete Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Riskified

Riskified reviews all credit card, Google Pay, and Apple Pay orders for fraud. They use a completely automated process to process the orders in real-time and guarantees all orders with certain chargeback codes. They have been essential in improving authorization rates, decreasing chargebacks, and allowing our operations team to focus on reporting. Their suite of tools allows for many features to track metrics and they are always innovating with new products and processes.

Pros

  • Reviews orders in real-time
  • Boosts authorizations without a lot of false positives
  • Provides clear metrics

Cons

  • There is a little room for improvement on some metrics
  • The Return on Investment has been great
  • Reduced person hours used to monitor for fraud
  • improved reporting for chargebacks and revenue
They are flexible with the payment methods that can be reviewed as well as offering many products depending on how much control or automation a company wants over certain processes.
They have allowed us to remove certain restrictions on the website since they offer complete guarantees for certain fraud-related chargebacks.

Do you think Riskified delivers good value for the price?

Yes

Are you happy with Riskified's feature set?

Yes

Did Riskified live up to sales and marketing promises?

Yes

Did implementation of Riskified go as expected?

Yes

Would you buy Riskified again?

Yes

It is well suited for all online orders that are placed using a credit card, Apple Pay, or Google Pay. They do not offer an in-store purchase fraud solution.

Riskified Feature Ratings

Fraud Detection Software Features
9.8
Anomaly Detection
Not Rated
Timely Monitoring
10
ID Verification
10
Data Analysis and Pattern Recognition
9
External Data Integration
10
Compliance and Regulatory Support
10
User Interface
10

Comments

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