Riskified User Review
September 05, 2023

Riskified User Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Riskified

We use Riskified to prevent CNP fraud in online payments for hotel bookings and we also use it to prevent ATO

We have different business models and sometimes its difficult that one size fits to all

Now we are dealing with them to try to see if one of the products that they have can be adapted in their end to fit our business model in a better way
  • When we have required them help to provide support they are always been very supportive
  • The accounts managers are always great
  • They know the travel business well and this is a plus for us
  • be able to see more info in their website
  • a dashboard for disputed transactions
  • They have provided the ROI that we estimated in the business case
  • They have increased the sales
  • They have decreased the chargeback numbers
Because until now they have been dooing it very good but right now we are trying to fit ATO solution to all our business models and its being a little bit challenging
Yes, definetly, right now we are operating in more countries and also the operational work to prevent fraud has decreased
In my opinion Riskified was more open to discuss and explain in details the servicess that they can offer

Do you think Riskified delivers good value for the price?

Yes

Are you happy with Riskified's feature set?

Yes

Did Riskified live up to sales and marketing promises?

Yes

Did implementation of Riskified go as expected?

Yes

Would you buy Riskified again?

Yes

To prevent CNP fraud in travel industry I believe that Riskified is well suited

To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited