Overall Satisfaction with RUN Powered by ADP
We use ADP for our current payroll system. We used to use Summit HR & Payroll in 2017 and were very unhappy with the company and the payroll products they offered. I use RUN by ADP at another job and really am happy with the product and support. Making the switch to ADP was easy.
- Easy to learn and use the website.
- Customer service is fast and knowledgeable when needed.
- Reporting and getting information for our bookkeeper is easy.
- Adding notes to paystubs has a limited amount of space available. A few more lines of text would be helpful in my case.
- Cost is higher than our previous payroll system but time saved by my bookkeeper is a savings.
- Easy access to reports and information anywhere a web connection is available.
ADP's system is much easier to use and navigate. Customer service personnel are much more knowledgeable.