A rough start
November 04, 2021
A rough start

Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with RUN Powered by ADP®
We use RUN Powered by ADP® for our regular payroll services.
Pros
- Deals with state taxes.
- Collects federal taxes.
- Is supposed to pay our employees.
Cons
- Horrible interface with customers.
- Confusing and incomplete system.
- It took over a month for our first payroll to run and it was not done correctly.
- We were ignored when we had questions.
- So far, I have been charged extensively for very little actual ROI.
- It appears that every interaction has a fee which is a direct cost to my company.
- Even when RUN Powered by ADP® made the mistake, I had to pay for it.
Do you think RUN Powered by ADP® delivers good value for the price?
No
Are you happy with RUN Powered by ADP®'s feature set?
No
Did RUN Powered by ADP® live up to sales and marketing promises?
No
Did implementation of RUN Powered by ADP® go as expected?
No
Would you buy RUN Powered by ADP® again?
No
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