ADP is an A
May 08, 2025

ADP is an A

Cheryl Parsons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I have used HR webinars and podcasts. Again, ADP had been helpful for me in the new added role of HR
I use ADP for payroll as well as helping me with HR and that we are compliant for all states we have employees in. They have been extremely helpful in the opening of our newest company account.

Pros

  • PAYROLL
  • HR
  • COMPLIANCE
  • PAYING FUTA/SUTA
  • FILING REQUIRED TAX FORMS

Cons

  • ABILITY TO COMMUNICATE EASILY WITH YOUR 60 DAY PERSON IS A SMALL PAIN AS THEIR IS NO DIRECT PHONE# OR EMAIL
  • ADP offers so much to help lighten my work load. Other services they offer could lighten my load as well when we get to the point we can pay for them.
It has helped them and myself so they can look up instead of waiting on an email reply from me
I haven't used this yet but will be checking it out for sure
Again, ADP has saved me time by paying FUTA/SUTA etc as well as filing tax forms

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Extremely helpful and patient. I have had to call several times, even if it was a repeat question. The are good at follow up as well as reminders.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated

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