ADP is a great and helpful program
May 09, 2025

ADP is a great and helpful program

Cyndee Carver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

ZipRecrutier, Handbook Wizard, HR, we took advantage of all of the benefits
We used RUN for many years and it was a very reliable and user friendly program.

Pros

  • great reports
  • easy to use
  • helpful

Cons

  • some customer serv outsourced and not knowlegeable
  • sales teams reach out after other reps already have over and over
  • pricing and discounts were a great help and competitive
nice to employees to be able to access

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Good basic payroll service and we liked using it before we started in-house payroll.

RUN Powered by ADP® Feature Ratings

Payroll Management
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Direct deposit files
10
Salary revision and increment management
10

RUN Powered by ADP® Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Escalation required
Need to explain problems multiple times
they went out their way to call back and create reports for me

Comments

More Reviews of RUN Powered by ADP®

  1. Home
  2. Payroll Software
  3. RUN Powered by ADP® Reviews
  4. User Review of RUN Powered by ADP®