Overall Satisfaction with S&P Capital IQ
SNL Financial is one of the best service providers I have ever used. The aggregate data on a complex industry and provide robust and detailed search capabilities, up-to-the-minute news coverage and excellent customer service. If I need a stat on a particular company or and industry trend, they have it. If I can't find the info, they have a friendly person to help me.
- Exceptional customer service 24/7! They are always there and always give me exactly what I need usually within an hour or for larger research projects within 8 hours.
- Extremely well-informed people on every level. They deal with complex and ever changing data with stellar expertise.
- Always up, always accurate and they pay you if you find an error in their data. I have collected exactly twice in 15 years over thousands of companies and documents. It is a coupe to get a reward from SNL!
- I have never been disappointed in their breadth or depth of information or their customer service. They are the best vendor I have ever used!
- We use them every day and they make me look smart. How does it get better than that?
They provide very detailed information, that is industry specific. You cannot find a better provider for bank website data than SNL. The ease of customization on the website program is unparalleled.
Using S&P Capital IQ
5 - Management and consultants
The service is easy to use and robust. If you can't find something send an email or make a call.
- Accessing current and historical financial data
- Identifying current and historical institutional owners
- Peer analysis
- Knowledge is power and they give us high velocity data.
- They offer so many things that we just don't know about. We should do more training with them (which is free and easy).