Get everyone on the same page!
Updated September 27, 2022

Get everyone on the same page!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud Personalization

I use Salesforce every day to keep track of all my tasks. It keeps me on top of my work. I use it to record everything about an account and/or contact. It is our single source of truth within all the tools the company uses. It really keeps things organized when used correctly.
  • Customizable
  • Organization
  • Easy to use
  • It would be nice if the customization was a little easier to navigate
  • Merging duplicate accounts or contacts doesn’t always go as planned
  • You need someone very knowledgeable to be an administrator
  • More collaboration
  • Easier view of previous work
  • More organized
Content Author / Administrator

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

Salesforce is great when you have more than one person collaborating on an account together. Everyone can see everything and you can assign other people on your team different tasks. As long as everyone uses the software correctly it can be a wonderful tool! The only time I have seen it be a less appropriate tool is on the inbound marketing side.