Great product for enterprise level operations
October 03, 2024
Great product for enterprise level operations
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Lightning Platform
Salesforce Lightning Platform is out main CRM. We use this for most all sales related purposes to track customers, sales, opportunities, and reports on other integrated systems. We have well over 50,000 contacts and millions in sales that run through Salesforce. We also keep track of work done with customers and their health as customers through Salesforce and other integrated systems.
Pros
- Sales Reporting
- Information for sales and opportunities
- Functionality integration
Cons
- AI autofill
- Customizable verbiage for company specifics
- Cross-object-type reporting
- ROI tracking
- Process improvement and ability to handle custom sales process
- Complexity and confusion among employees and admins with executive level decision-making
Do you think Salesforce Lightning Platform delivers good value for the price?
Not sure
Are you happy with Salesforce Lightning Platform's feature set?
Yes
Did Salesforce Lightning Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Lightning Platform go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Lightning Platform again?
Yes
Comments
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